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Services Overview

Shuttle Transportation:                                   
Operator: The Gold Rush Shuttle
                                                                           
Phone: (704) 336-RIDE http://www.charmeck.org/Departments/CATS/Home.htm
                                                                          
Nearest Stop: On the corner of Trade and Church. 
                                                                          
Frequency: Runs every 7 to 10 minutes; a round trip takes 17 to 20 minutes.
 
Parking:                                                             
For questions/concerns regarding the underground parking deck, contact JT Davis with Central Parking at (704) 376-4364.
For questions/concerns regarding the Ivey's parking deck, contact Janna Sullivan with Laz Parking at (704) 334-8590.


Access Card Requests:                                     
Contact your floor TRC Rep. or the Card Access Department at  (704) 919-4490 for access cards and/or access card request forms.
 
 
Maintenance Services:                                      
Bank of America Associates:  Call the Corporate Workplace Help Line - (800) 698-4400.

All other Tenants:  Call the Building Management Office - (704) 333-7755.


Freight Elevator & Loading Dock Use: 
               
All scheduling requests for the freight elevator should be made through the Management office by calling (704) 333-7755.
 
 
Building Amenities:                                                  
Concierge: Hours are on Wednesday and Friday from 8:30 a.m. - 10:30 a.m.  Phone number: (704) 386-2502.
 

Bank of America break rooms:                       
For repairs, call the Corporate Workplace Help Line at (800) 698-4400.  
 
 
Retail/Restaurants:                                                       
Subway, Showmar's, Tin Tin & Noodle, Grand Central, Uptown Sundries, The Vue, and Vermillion Dry Cleaning & Alterations.
 
 
 
****For additional information please contact the Building Management Office at (704) 333-7755 ****