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Hours of Operation & Staffing:
The garage is open 24 hours a day and 7 days per week.
Hourly Rates:
Parking rates are: $2.00 for the first 20 minutes (or any portion thereof), $2.00 each additional 20 minutes (or any portion thereof), for a daily maximum of $18.00.
Parking Equipment:
A ticket spitter regulates the entrances for transient customers, and a card access reader for the contracted customers. Both of these devices open the gate control arm when activated.
Miscellaneous:
For more information about the 101 Independence Center parking deck, please contact the parking garage office at (704) 376-4364.
Parking Policy:
Like any other institution, the parking garage has rules and regulations, which must be abided by in order to better serve customers. Follow all signs posted in the deck, and never drive the wrong way. The speed limit in the parking deck is 5 miles per hour, and it is recommended that you put your car lights on when your vehicle is in motion. Clearance for the parking garage is 6'6". Vehicles that exceed this height cannot access the garage.
Parking Access Cards:
Although its use is unlimited; your parking access card is to be used exclusively by you and in sequntial order. This means that once you have entered the parking deck, to regain entry you must exit first. In the event that you misplaced or forgot your access card at home, a transient ticket must be used in order to get access to the parking garage. That transient ticket must be validated in the parking office before 4:30 p.m. in order to receive parking for the day. Cashiers are not authorized to validate tickets and you will be charged the daily rates if the ticket is not validated. Subleasing your parking garage access card is not allowed and cardholders may have their parking privileges terminated for doing so.
Smoking:
Smoking area is located on the G-2 level of the garage.
Ticketing Policy:
Clients are given a ticket as a first time offender. This is only to let you know that you are in violation of the parking facility regulations. Your vehicle information has been recorded for our records, and upon second violation your vehicle may be towed at owner's expense.
Towing:
As a last resort, your car may be towed. Every conceivable effort will be made before a car is towed. Customers should update their tag number and phone number at the parking office. Most common reasons for towing include: parking in no parking areas, parking in reserved or disabled parking areas without proper permit, and repeat offenders who continue to violate general parking rules.
Validation Tickets:
Clients should have his/her ticket validated properly in order to exit the garage at no charge. In the event your ticket is not validated properly, daily rates will apply.
Monthly Parker, Cancellation:
Thirty days written notice is required.
Monthly Parker, Lost Access Card:
If you loose your garage access card, please visit the parking office for a new card. There is a $15.00 non-refundable fee to replace lost or damaged cards.
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